Table of contents
Introduction
Welcome to Wave House Cleaning, where we offer top-notch residential and commercial cleaning services. Discover how we've been transforming spaces for over 13 years.
Our Experience and Commitment
At Wave House Cleaning, we are unwavering in our commitment to delivering top-notch services, and our "Happiness Guaranteed" promise is a testament to that commitment. We want every customer to be not just satisfied but delighted with our cleaning services. Here's a breakdown of what our promise entails:
Our Commitment to Satisfaction
24-Hour Window: We value your feedback. If there's any aspect of our cleaning that falls short of your expectations, kindly inform us within 24 hours of the service. This quick turnaround allows us to address concerns promptly and effectively.
Re-Cleaning Guarantee
In the rare event of dissatisfaction, we go the extra mile. Wave House Cleaning will return to re-clean specific areas of concern at no additional cost to you. Our goal is to ensure that every nook and cranny of your space not only meets but exceeds your expectations and our high standards.
Serious Concern Handling
Your concerns matter to us. Our dedicated team takes every customer's feedback seriously. We are committed to resolving any issues swiftly, ensuring your complete satisfaction. Your happiness is our priority.
Refund Policy
While Wave House Cleaning does not offer refunds, we stand by our commitment to customer satisfaction. In the unlikely event of dissatisfaction, we will re-clean the premises as outlined in our guarantee. Additionally, we provide the option to credit your account with Wave House for future services.
Transparent Communication
We believe in open and transparent communication. Should you have any questions or concerns, our team is always ready to provide clear and comprehensive information, ensuring you have a complete understanding of our services and policies.
Our Services
Welcome to Wave House Cleaning, where your cleaning journey begins with tailored categories to suit your unique space.
What’s Included:
Our comprehensive cleaning solutions cater to residential, vacation rental, office/retail, and move-in-out spaces.
Key Highlights/Features:
Residential Cleaning: Transform your home into a sparkling haven.
Vacation Rental Cleaning: Elevate guest experiences and maximize profits.
Office/Retail or Commercial Cleaning: Maintain a fresh and inviting atmosphere.
Move-In-Out Cleaning: Enjoy stress-free moving experiences.
How It Works: Select the category that aligns with your space requirements during the booking process for specialized services.
Our Benefits
Discover why choosing Wave House Cleaning for your cleaning needs is the right decision, from transparent and affordable pricing to 5-star customer reviews.
Discover why choosing Wave House Cleaning for your needs is the right decision:
Reliable Satisfaction: Consistent, top-notch results with 12 years of trusted service.
Punctuality Assured: Guaranteed on-time cleanings fitting seamlessly into your routine.
Hassle-Free Experience: Enjoy a sparkling clean without any headaches or obstacles.
Flexibility with Consistency: Stay consistent with the option for a different cleaner if needed.
Efficient Communication: Streamlined interactions for effective communication.
Trusted Family Business: Operating since 2009, emphasizing trust and commitment.
Operating Hours and Service Locations
Learn about our daily operating hours, open from 7 am to 6 pm PDT.
Los Angeles, CA
Coverage: Within 50 miles, including Pasadena, Santa Monica, Beverly Hills, and more.
Contact: 310-795-4620
Malibu, CA
Coverage: Within 50 miles, including Santa Monica, Pacific Palisades, Calabasas, and more.
Contact: 310-795-4620
Orange County, CA
Coverage: Within 50 miles, including Irvine, Anaheim, Huntington Beach, and more.
Contact: 310-795-4620
Phoenix, AZ
Coverage: Within 50 miles, including Scottsdale, Tempe, Mesa, and more.
Contact: 480-238-2473
Austin, TX
Coverage: Within 50 miles, including Round Rock, Cedar Park, Georgetown, and more.
Contact: 786-416-0328
Fort Lauderdale, FL
Coverage: Within 50 miles, including Hollywood, Pompano Beach, Coral Springs, and more.
Contact: 954-228-4953
Vacation Rental & Airbnb Sync
Discover how our Airbnb synchronization service ensures you never miss a turnover, maximizing your profits. Easily connect your ICAL to your WHC account using the step-by-step guide provided in this link.
Family-Owned Business
Family-Owned and Operated: A Legacy of Cleanliness and Community Commitment
Wave House Cleaning isn't just a business; it's a family-driven endeavor rooted in the commitment to provide trustworthy and affordable cleaning services. Founded by Juan Carlos Alvarez and Kelly Alvarez, our journey began with a vision to offer precise, budget-friendly solutions, alleviating our customers' concerns about hidden fees and supervision.
Our Vision: Trusted Professionals, Transparent Rates, and Guaranteed Happiness
From the dream that started in 2008, Wave House Cleaning has evolved into a thriving family-owned business proudly serving the Phoenix, Arizona, and Los Angeles, California areas. Our core values include relying on trusted, qualified professionals, maintaining low flat rates, and ensuring our customers' happiness is guaranteed.
Community Support and Giving Back: The Wave House Cleaning Project
Our success story is woven with the fabric of community support. As we grow, we continually find ways to give back. In 2013, we established the Wave House Cleaning Project, an initiative aimed at hands-on contributions to various community causes.
Whether it's cleaning up beaches, volunteering at animal shelters, or actively participating in local missions, the Wave House Cleaning Project is dedicated to making a positive impact on both the environment and the community we proudly serve.
Our Guarantee
Learn about our 100% satisfaction guarantee and our policy of free cancellations up to 24 hours before your scheduled appointment. We aim for every customer to not just be satisfied but delighted with our cleaning services. Here's what our guarantee entails:
Our Commitment to Satisfaction
24-Hour Window: Value your feedback? Inform us within 24 hours of the service for prompt and effective resolution.
Re-Cleaning Guarantee
In rare dissatisfaction, Wave House Cleaning goes the extra mile—re-cleaning specific areas at no additional cost to you.
Serious Concern Handling
Your concerns matter. Our dedicated team takes every customer's feedback seriously, committed to swift resolution for your complete satisfaction.
Refund Policy
No refunds, but in unlikely dissatisfaction, we re-clean premises as outlined. Plus, the option to credit your account for future services.
Need help? Contact Us
Discover our customer service options. Feel free to contact us. We're here to help!
Call or Text: Reach out to us at +1 844-928-3669.
Intercom Chat-bot: Click on the blue chat icon on our website for instant assistance.
Email Support: Contact us at support@wavehousecleaning.com for any inquiries or assistance.