Frequently Asked Questions

What is included in a vacation rental cleaning?

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When will my cleaner arrive?

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How can WHC help with COVID-19?

Frequently Asked Questions

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Can I purchase a gift card or gift certificate?

Frequently Asked Questions

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How many cleaners do we send?

Frequently Asked Questions

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What's the difference between an initial cleaning and an upkeep cleaning?

Frequently Asked Questions

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Can you come clean when I'm not home?

Frequently Asked Questions

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Are you bonded and insured?

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Do you bring your own supplies?

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What cleaning products are used during a cleaning service?

Frequently Asked Questions

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How soon can I book a cleaning?

Frequently Asked Questions

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How long do the cleanings take?

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Do you clean on the weekends?

Frequently Asked Questions

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Will I always have the same cleaners?

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Can you hold onto my keys during my cleaning?

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What is your cancellation policy?

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What does 100% guaranteed mean?

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What extra services do you offer?

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How do I make a payment?

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What is included in the post-construction/remodel cleaning?

Frequently Asked Questions

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What is included in a move-in/move-out cleaning?

Frequently Asked Questions

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What areas do you serve?

Frequently Asked Questions

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What's the difference between a property and a visit?

Frequently Asked Questions

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What is included in the Hot Water Extraction, Pet Odor, Upholstery Cleaning, and Tile and Grout Cleaning?

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