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Frequently Asked Questions
Common questions about Wave House Cleaning
What is included in a vacation rental cleaning?
When will my cleaner arrive?
Can I purchase a gift card or gift certificate?
How many cleaners do we send?
What's the difference between an initial cleaning and an upkeep cleaning?
Can you come clean when I'm not home?
Are you bonded and insured?
Do you bring your own supplies?
What cleaning products are used during a cleaning service?
How soon can I book a cleaning?
How long do the cleanings take?
Do you clean on the weekends?
Will I always have the same cleaners?
Can you hold onto my keys during my cleaning?
What is your cancellation policy?
What does 100% guaranteed mean?
What extra services do you offer?
How do I make a payment?
What is included in the post-construction/remodel cleaning?
What is included in a move-in/move-out cleaning?
What areas do you serve?
What's the difference between a property and a visit?
What is included in the Hot Water Extraction, Pet Odor, Upholstery Cleaning, and Tile and Grout Cleaning?